Customer Success executive cum Software @ WebBee

Job Description

Responsibilities and Duties

• Organize and manage software demonstration to clients by virtual settings.
• Will be responsible for providing Product demonstration / software support and application demonstration online.
• Responding promptly to customer inquiries. Acknowledging & resolving customer complaints.
• Understand customer outcomes by communicating with customers, analyze customer health metrics.

Qualifications and Skills

• Should be graduate /MBA with at least 4 years of customer-facing presentation or public facing experience along with the ability to effectively communicate product demonstration.
• Excellent organizational, written & verbal communication skills are a must
• Prior exp. of working in a customer-facing role with Software support.
• Shift timing: 3 PM to 12 am "IST"
• Salary: 30 to 40, Location: Noida-62

Benefits
- Two minutes walking distance from Electronic City"Noida" Metro Station to company office
- Relaxed Working Environment
- Five days working- Shift timings: 11 Am to 8 pm
- Healthy Atmosphere

e:mail: vi***m@we*********l.com

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Webbee Esolutions
Address: 506, 5th Floor, Ithum Tower A, NOIDA, Uttar Pradesh, India
Location(s): Ghaziabad

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Keyskills:   Product Demonstration software presentation Communication Skills Customer s Client Onboarding Application Software Support software presentaion Verbal Communication Client Servicing Customer Complaints Software launch Software Support Client Relationship