Cyara Pty

Cyara Solutions Pty Ltd We are the world's leader in omnichannel automated customer experience testing and monitoring. We focus on the customer support infrastructure systems that our customers use to interact and transact business with their consumers.  The Cyara Platform allows our customers to 'embed' a quality testing and assurance approach at each stage of software development from the initial design stage to heavy final load performance testing. The result is that our customers can dramatically reduce the cycle time of testing their customer experience technical architecture while improving quality before their consumers touch it. The Cyara platform is across all (Omni) channels of consumer interaction including IVR (voice), webchat, email, and SMS. As a direct extension of the testing process and utilizing the same platform, Cyara also provides active monitoring of the customer's production environment. From consumer self-service applications through to the customer support agent desktop, Cyara provides leading-edge solutions to some of the most recognizable brands in the world. Every day, millions of flawless customer interactions are delivered by organizations utilizing the Cyara Platform. We're past the start upstage. We have a product to market fit and it is an awesome time to join our company.   We have an exceptional Executive Team and a culture where an individual can truly make a difference. We have significant Fortune 500 and FTSE 250 accounts. We have a great product with highly enthusiastic customers. We have a substantial business with large enterprise customers in APAC, North America and UK/Europe that are highly referenceable. We're successful in the large enterprise space but we believe that we can substantially up-level and expand our success within our accounts and bringing on new ones. We currently have 140 employees across the UK, US, India, and Australia.