Golden opportunity for customer support non
- Quess Corp ikya Human
- 0 to 4 Yrs
- Bengaluru
- 3 years ago
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Job Description
Role Brief:
Wed like you to provide intelligent and engaging email responses to our tech-savvy and passionate customers. So, if you are an excellent native English writer and love learning about new technology then come work for us and get paid to do meaningful and exciting work.
To Get your interview scheduled reach out to HR Tharun on 8019900*** or email your resume to th*****n@qu*****p.com
Core Responsibilities:
- Provide support and resolving technical issues via email, phone and other electronic communications
- Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed
- Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
Candidate Preference:
- 6 months to 4 years of customer service experience through phone, email and chat. Experience in the gaming/tech support would be an asset
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills and experience
- Self-starter who is excited about learning new technologies on a daily basis
Benefits
- An attractive compensation package with performance-based incentives
- Excellent growth opportunities from internal IJPs
- Outstanding rewards and recognition program & employee engagement activities
- Free unlimited meals
- Free transportation (both ways) for maximum ease
- Housing conveyance allowance
- Medical Insurance
To Get your interview scheduled reach out to HR Tharun on 8019900*** or email your resume to th*****n@qu*****p.com
Thanks and regards,
Tharun
HR Consultant
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Golden opportunity for customer support non
Contact Details:
Company: Quess Corp MagnaLocation(s): Bengaluru
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₹ 1.5 - 3.0 Lakh/Yr
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