The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests. This supervisory role is typically full-time in a hotel setting and reports to the general manager.
Housekeeping Manager Responsibilities
Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
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