A bakery manager is responsible for overseeing operations and staffing for a bakery/bakery department. To become a bakery manager, you will need experience in the field and/or in a management position. An associates degree is beneficial, but not a necessity.
Duties and responsibilities
A bakery manager is responsible for overseeing operations and staffing for a bakery/bakery department. They ensure the smooth running of the bakery they work for. Their typical duties and responsibilities include:
Monitoring the quality of goods and services
Hiring and training staff
Reviewing pricing and suggesting changes
Keeping on top of supplies and purchasing new ones when needed
Supervising bakery staff (e.g., pastry chefs, assistant bakers, till operators)
Conducting some administrative duties (e.g., writing reports on progress, email correspondence)
Skills
As well as a genuine passion for sweet treats and baked goods, bakery managers will need skills such as:
Interpersonal skills, as bakery managers will need to communicate with their staff and build trusting relationships
Customer service skills, as bakery managers need to ensure that all customers are served to the highest standard and that the bakery maintains an excellent reputation
Creativity, as bakery managers need to think outside the box in regards to displays or new menus
Leadership skills, as bakery managers will need to lead the bakery team effectively, fairly and assertively
Analytical skills, as bakery managers need to evaluate how the bakery is performing and develop strategies for meeting targets
Organization skills, as bakeries can be busy and stressful, and bakery managers need to ensure that all tasks are completed
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