Income Auditors main responsibility is to audit room revenue, F&B revenue and other services.
Under the direct supervision of the Assistant Manager of Finance and Manager of Finance & Business Support, and within the limits of Hotels policies and procedures, responsible for ensuring all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis.
The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. The Income Auditor also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.
Essential Duties and Responsibilities
Properly check and finalizes daily room revenue report including:
Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available.
Market segmentation correctly reflects the source of business and correctly reflects in the GL
Verified the room rate with agreements or reservation, check allowance for room revenue. Room revenue as per PMS is corrected in GL.
Do physical room check.
Check mini bar revenue, laundry revenue telephone and other revenue.
Check rebate report, discount report, complementary and house use report, no show posting, late check out ect. To ensure that every complimentary room, house use room, discount or rebate of revenue must have adequate explanation in the approval form.
Reconcile all credit card collections again cashier summary and again lists received from bank.
Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department
Keys in revenue journal and distributes to Outlet Mangers and management
Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly
Controls all food and beverage sales by:
Correct recording of guest checks on a timely basis
Performs spot checks on outlet checks used
Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager
Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded
Ensure banquet controls are being adhered to
Reconciles total outlet sales to total charges
Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily
Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place
Audits daily collection of the General Cashiers Summary against the bank in slip
Audits and reconciles advance payments and ensures payments have been applied
Works with General Cashier to check all float totals regularly and keeps control on registers in outlets
Reconciles revenues on a daily basis via back up page
Performs various special projects as requested and assigned by management
Adhere to Hotel Handbook and general policies and procedures
Adhere to Finance Policies and Procedures
Keyskills: audit reports accounts receivable front office auditing standards audit management analytical skills hotel management