Receptionist
- Freelancer Rajiv
- 3 to 8 Yrs
- Multinational, Abroad
- 3 years ago
- Email to a friend
- Report this job
Job Description
Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel receptionists attitude and behavior should reflect that at all times.
Roles and Responsibilities
Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.
Main Job Duties and Responsibilities
Welcome and greet guests
Answer and direct incoming calls
Inform guests of hotel rates and services
Make and confirm reservations for guests
Ensure proper room allocation
Register and check guests in
Confirm relevant guest information
Verify guest's payment method
Verify and imprint credit cards for authorization
Issue room keys and direct guests to their rooms
Maintain clear and accurate records of guest room bookings
Compute all guest billings, accurately post charges to guest rooms and house accounts
Receive and transmit messages for guests
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: Front Office / Guest RelationsFront Office / Receptionist
Functional Area: Not Applicable
Role/Responsibilies: Receptionist
Contact Details:
Company: M/s Chauhan CraneLocation(s): Multinational, Abroad
Keyskills: receptionist activities guest relationship management guest relations customer service hotel administration lodging front office operations front desk reception
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