Windows System Administrator, Network and Cyber Security Administrator
Windows Active Directory 2012 server
Firewall - Cisco Meraki Technical SupportPrinters, Print ServersOffice365 Administrator and Troubleshooting:
ERP Software Support and Implementation
Applications Servers Support
Vendor Management Supporting the Microsoft Vendor Manager Lead in contract management, financial management, relationship management, performance management, issue management, vendor support management, annual contract renewals, deliverable and obligation tracking, executive and operational vendor reporting, and other governance activities
User ManagementsIssues
Handling and Response InteractionsInternal and External parties communications
Process and Communications Issues Handling, EscalationsIT Product Evolution, Technology engagement and new technology adoption
New Projects WorkProcess Implementations - purchase, vendor, phaseout assets, asset allocationsNew Projects Work and Regular IT OprationsAsset Lifecycle management
New Planning for Upgrade, Phaseout procurmentsTeam Coordination escalations handlingGiving Traning to TeamYearly IT budgeting AND Forecasting PlanningInternet Expenses, Contracts Renewals, Softwares Licenses Renewals, Repairs and maintenance, Annual Maintenance Contracts, Accessories, Staff hirings, New Assets procurements, Services, Branch setups, renovations, upgradationsDomain RenewalsMicrosoft Domain Renewals and exchange server renewals
Handling the IT Manager roles and responsibilitiesTechnology infrastructure strategy planning and implementation, IT Operations, Service Delivery & End User Support System, Managed IT Services
Keyskills: cisco pix it infrastructure router configuration firewall it operations erp active directory system administration it manager