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Technical Support @ CareerNet

Home > Customer Service (International)

 Technical Support

Job Description

Skills: Technical Engineer, technical support, customer support, troubleshooting, desktop support, Laptop support, Desktop engineer, Desktop support engineer

Industry: IT/Computers - Software Functional

Area: IT Candidates will go through a Screening Test(Communication Round) & only selected candidates with good communication will be processed for interviews

Education Required: Any Graduate, B.E or B.TECH no percentage cut off

Designation: Technical Engineer & Customer support executive. Shift : Day shift & Night Rotational & Fix Shift.

Job Description:

1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to.

Desired Skills:

  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • Sound Knowledge on Operating Systems & MS Office Basic Knowledge Linux,Windows,Database&Storage
  • Good Communication Skills(Neutral English-Mandate)
  • Any Graduate or PG's (Min 15 years of Education required/No Backlogs)
  • Flexible to work in Rotational Shifts
  • Experience required : Freshers to 4 years (Max)

Regards,

Anandhi Prakash
9742543***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Technical Support

Contact Details:

Company: Careernet
Location(s): Bengaluru

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₹ 1.0 - 3.5 Lakh/Yr

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