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Desktop support engineer @ Value Point Systems

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 Desktop support engineer

Job Description

PFB: Opening Details

Skill: Desktop Support and System Expert

Notice Period : Immediate or 15 Days

Work Location: Bangalore/ Different Location

Gender : Only For Male Candidates

Skill: Fluent in English

  • Configuring and Troubleshooting of Outlook issues.
  • Trouble shooting of client OS (Windows XP/7/8)*.
  • configuration of Antivirus* Outlook configuration*
  • Troubleshooting Hardware related problems.
  • Troubleshooting printer related issues.
  • MS Office up gradation from 2007/2010 to 2013
  • Providing Manual IP for Users.
  • PC Assembling and Disassembling.
  • Imaging Software for Easy Installation of OS Along With Applications.
  • Providing Support for VC, Meetings, Training Programs.
  • Desktop, Laptop,Printer Installation Support.
  • Basic Network Trouble Shooting.
  • Knowledge on SMTP, SMPS
  • Handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution.
  • Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  • Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs
  • Effective communication with teams.

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Desktop support engineer

Contact Details:

Company: Value Point Systems
Location(s): Bengaluru

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Value Point Systems

About Valuepoint System Pvt Ltd: v Value Point Systems has been providing end-to-end IT Infrastructure solutions and services with best in class technology partnerships since the past 26 yearsv We have been delivering innovative, optimum, effective solutions and services to over 15,000 large en...