Genpact Walk-In Drive For Voice Process on 8th

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Mega Walk-In drive for Customer service: Voice roles (English) on 8th August 2024 || Hyderabad || Result awaited candidates can also apply *Note: Walk-In is happening at Guntur location. However, work location would be Hyderabad (only work from office). Date: 8-August-2024 Time: 10:00 AM - 3:00 PM Walkin Venue: Tellakula Jalayya Polisetty Somasundaram College ( TJPS) Guntur . Degree & PG college, 8C4F+43X, Pattabhipuram Road, opposite Jute Mill, Rajarajeswaripuram, Pattabhipuram, Guntur, Andhra Pradesh 522006 Work Location: Hyderabad Experience: 0-2 year (Result awaited candidates can also appear for interview) Shifts: Flexible with any shift Language Known: English Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline except Law) Freshers are eligible (Result awaited candidates/ 2024 pass-outs are eligible) Candidates upto 2 year experience in voice process are eligible Preferred qualifications Effective probing skills and analyzing /understanding skills Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Note: Please carry below documents with you: 3 copies of updates resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card ,

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Keyskills:   Customer service English Data collection Policies Critical thinking Analysis Flexible schedule