Consultant - Services Noida 2.5-5 Years INDIA Job Description (Posting). RtB Nidhi Sharma Rajeev Chaudhary L1 Active 2.5 PIP Can be replaced E2.2 Noida (Preferred)/Lucknow NETWORK LAN/CISCO SWITCH,WIRELESS CONTROLLER (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID hidden_mobileBR,
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Employement Type: Full time Industry: IT Services & Consulting Role Category: Not Specified Functional Area: Not Specified Role/Responsibilies: Consultant - Services Job in HCL Technologies