Ecommerce Customer Support ! (Best in) @ Tech Mahindra

Job Description

Dear Job Seekers ,

Greetings from Tech Mahindra ! 

We are looking for Tech Support & Customer Support Voice Profiles for Kolkata Location. 

Salary : - INR 13,500/- to 14,500/- as per the relevant experience. 

Excellent Communication Skills in English and Willingness to work for 24/7 working

environment is a must, which involves Night Shift. 

Age : - 18 - 35 Years

• Local Candidate can apply (Candidates from Kolkata OR can relocate & stay in Kolkata)
• This is an OFFICIAL JOB Not a WFH. 

Shift timing - Any 9 hours in 24 hours, rotational shift including Night Shift & 1 rotational Week-off.

PURSUING CANDIDATES ARE NOT APPLICABLE 

Responsibilities

• You need to handle E - Commerce Tech Support & Customers' Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Trouble-shooting & Customer support to premium clients over the phone (inbound).
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Share your resumes for the Telephonic interview @ hidden_email and mention KOLKATA Location on SUBJECT LINE.

Hr Team

 

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - Hardware / Networking IT - Software / Services KPO / Research / Analytics Leather / Leather Products Legal / Courts Logistics / Courier / Transportation Management Consulting / Strategy Manufacturing / Production Matrimony / Matchmaking Media / Entertainment Medical / Healthcare / Hospital Merchant Navy Metal / Iron / Steel MFI - Micro Finance Military / Police / Arms Ammunition Mining / Quarrying NBFC-Non Banking Financial Services NGO / Social Work Office Equipment / Automation Not Mentioned Paint / Art / Sculpture / Craft Paper / Wood Personal Care / Beauty Pharma / Biotech / Clinical Research Politics Power / Energy / Oil / Gas / Petroleum Printing / Publishing / Packaging Quality Certification Real Estate / Property Recruitment Services / RPO Religion / Spirituality Retail Security / Detective Services Semiconductors / Electronics Shipping / Marine Telecom / ISP Textile / Garments / Fashion Travel / Tourism / Hotels / Airlines / Railways Unskilled Labor / Domestic Help Veterinary Science / Pet Care Sports / Fitness / Beauty

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