IT Service Management Representative Job in @ Cliqhr Recruitment

Job Description

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : TWS Administration Good to have skills : ControlM Administration Minimum 5 year(s) of experience is required Educational Qualification : As per Accenture Standard Summary: As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring client satisfaction, and managing risk to services. You will also provide operational support, ensuring production systems and devices are online and available. Roles & Responsibilities: - Lead the TWS Administration and ensure the smooth functioning of the production systems. - Provide operational support and ensure that the production systems and devices are online and available. - Manage the delivery of IT production systems and services and support the infrastructure service management lifecycle. - Ensure client satisfaction and manage risk to services. - Collaborate with cross-functional teams and provide technical expertise in TWS Administration and ControlM Administration. Professional & Technical Skills: - Must To Have Skills: TWS Administration. - Good To Have Skills: ControlM Administration. - Strong understanding of IT Service Management. - Experience in managing the delivery of IT production systems and services. - Experience in providing operational support and ensuring that the production systems and devices are online and available. Additional Information: - The candidate should have a minimum of 5 years of experience in TWS Administration. - The ideal candidate will possess a strong educational background in IT Service Management or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   IT Service Management