Relationship Manager - Auto @ ICICI Bank

Job Description

Relationship Manager-Auto Loan (RM-Auto)

Reportsto:Regional Head Sales Auto

JobRoleandResponsibilities:

• Manage Auto Loans through Car Dealers, Direct Sales Agents and Direct Sales Teams
• Empanelment of new car Dealers, DSA and DST in the market
• Accountable for Sales performance and productivity of team
• Conduct training for all the channels and team on product, policy and market changes
• Manage business promotional activities with channels
• Responsible for tracking channels and team for quality sourcing and healthy portfolio
• Interact with the credit team, and get business approvals
• Keep close watch on competitor product, policy and market strategy

Deliverables:

• Recruit, train and motivate channel sales team
• Achieve sales targets
• Guide channel sales team and introduce clients to them
• Maintain knowledge on all bank products and services and assist to resolve customer queries
• Develop new relationships with customers to increase revenue and accounts

SkillsandCompetencies:

• Ability to gauge the pulse of the market to track and empanel emerging car dealers
• Ability to put forth a strong case to the credit team and use persuasive skills to get approvals
• Ability to motivate, guide and push channels and team to drive volumes and growth

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