Customer Relationship Manager Job in HAPPY @ Happy Square

Job Description

Why join us
A four-time certified Great Place to work workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions!) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India!
What you will work on:
Proven experience as telesales representative in a BFSI sector who should have an experience in an
outbound & Inbound Sales process With proven track record of successfully meeting sales targets.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Call handling as per defined standards
Go the extra mile to meet sales quota and facilitate future sales.
Understanding the customer needs & building positive relationships with customers.
Identify prospective customers and execute the disbursement within the credit parameters and process of
the organization
Converting leads from Platforms into Loans by helping Credit team to receive all the required documents
and applications
The ideal candidate:
Prior experience in sales of financial products is preferred
Excellent interpersonal communication skills.
Qualification and Experience:
Educational Qualification: Graduates / MBA in Finance.
Proficiency in languages English, Hindi

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