Chat Support Executive Job In Meta Hr @ Meta Hr Placements

Job Description

Job Title: International Chat Process Executive

Location: Vikhroli

Job Type: Full-time

About the Role:

We're seeking a highly skilled and experienced Customer Support Specialist to join our international customer support team in Vikhroli. As a Customer Support Specialist, you will be the primary point of contact for our international customers, providing exceptional support and resolving complex customer issues via chat.

Responsibilities:

- Respond to customer inquiries via chat in a timely and professional manner
- Resolve complex customer complaints and concerns in a courteous and efficient way
- Provide accurate and helpful information to customers about our products and services
- Collaborate with internal teams to resolve customer issues and improve processes
- Meet and exceed customer satisfaction targets

Requirements:

- 1 year of experience in a customer-facing role, preferably in a chat or call center environment
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity targets
- Strong analytical and conflict resolution skills
- Ability to work in a team environment and collaborate with other teams

What We Offer:

- Competitive salary of 40,000 per month
- Opportunity to work with a global company and gain international experience
- Professional training and development opportunities
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

If you're a customer-focused and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity!

 

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