Desktop Support Engineer L1(Immediate Joiners) @ Ara Resources

Job Description

About The Company:

ARA's client is an industry leader in Managed IT services and system integration. They combine world-class cloud, digital, automation and cybersecurity expertise with a core strength in leveraging optimal technologies to rapidly create efficiencies and scale for their customers operations. 

The Role:

The Desktop Support Specialist will be responsible for managing, troubleshooting, and resolving issues related to desktop computers, laptops, and other hardware/software systems. This role ensures that end-users have the technical support needed for day-to-day operations, maintaining a smooth and efficient work environment. We are 

Key Responsibilities:        

1. Install, configure, and maintain hardware (PCs, laptops, monitors, printers) and software (operating systems, office applications, etc.).       
2. Respond to and resolve desktop support requests from end-users.
3. Troubleshoot and resolve issues related to Windows/Mac OS operating systems, hardware, peripherals, and network connectivity.
4. Perform regular maintenance on desktop systems, ensuring that systems are up-to-date with the latest patches, antivirus software, and security updates.       
5. Assist with setting up new user workstations, including computer, peripherals, and network configurations.

Skills Required:

1. Experience in active directory, O365, Basic hardware troubleshooting        
2. Strong knowledge of operating systems (Windows, macOS, Linux).       
3. Proficiency in troubleshooting tools (e.g., diagnostic software, remote desktop tools).       
4. Installing software on end user desktop.        
5. Communication skills to assist users at various technical skill levels.

Qualifications & Experience:

1.  Any Graduate       
2.  Minimum 1 year of experience is required.

Looking for immediate Joiners ONLY

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   office 365 active directory desktop support hardware troubleshooting