Retail broking Customer Service Job in Plus
- Money plus consultancy
- 1 to 3 Yrs
- Mumbai
- 2 months ago
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Job Description
- Ensure achievement of customers sasfacon in respect of services and query resoluon.
- Establishing and Maintaining Interpersonal Relaonships -- Developing construcve and cooperave working relaonships with others, and maintaining them over me.
- To understand and appreciate customers point of view and to build relaonships with customers to ensure posive and mutually sasfying interacons.
- Should have sound understanding of capital markets.
- 3+ years experience in Operaons/ Customer Service. Call Centre experience is an added benefit
- Knowledge of equity markets/ capital markets, Knowledge of regulatory compliance
- Working knowledge of Back office sowares
- Strong skills in Microso Office (Excel, Word) are an added advantage
- Graduate in any discipline
Dear Candidates,
We at Plus Consultancy have a pleasure in introducing our self as a growing professional recruitment consultancy, specializing in the Recruitment of Permanent Staff for Organizations all over India.
Our Focus is on Listening to what you want to do, assessing your Experience and matching to our Clients Needs. We will be with you every step of the way through your Job Search Process. We Put you in control of your Application in as much as you decide how you want to proceed and not us.
Our Mission Statement: Ensuring Recruitment with Integrity and complete satisfaction with the process that Led to Recruitment, interested candidates can drop their resume on hidden_email
Position: Retail broking Customer Service
Experience : 3 Years
Location : Mumbai
Responsibilities
1. Handle inbound and outbound customer communicaons via phone, email. Sourcing & deepening of relaonships from exisng customer
base of customers
2. Assist customers with product or service inquiries, order status, and account-related quesons.
3. Idenfy and troubleshoot customer issues efficiently and accurately.
4. Follow up with customers to ensure their issues are resolved to their sasfacon.
5. Maintain detailed and accurate records of customer interacons and transacons.
6. Work closely with team members and other departments to resolve customer issues and improve processes.
7. Parcipate in team meengs, training sessions, and connuous improvement iniaves.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Job specific skills
Education Qualification
Interested candidtes share resumes at:
hidden_email / hidden_mobile
Best Regards,
Shubhada Londhe
Plus Consultancy,
Head Office : 4/6, Aamer Complex, M.P. Nagar Zone II, Bhopal Branch Office : Gwalior
IIwww.plusplacement.com
Employement Category:
Employement Type: Full timeIndustry: Broking
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Retail broking Customer Service Job in Plus
Contact Details:
Company: Plus ConsultancyLocation(s): Mumbai
Keyskills: call center operations inbound calls customer service outbound calling
Money plus consultancy
we are leading placement working with top Company in the worldwe are strong in IT Recruitment,
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