Deputy Manager Customer Advisory Job in
- GroupHR Consultants
- 1 to 5 Yrs
- Noida, Gurugram
- 1 month ago
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Job Description
- Maximize Paid to Applied Business in collaboration with the Issuance/Underwriting team and Finance.
- Manage the Centralized Welcome Calling process.
- Reduce the discrepancy ratio.
- Oversee WIP Management, ensuring actionable TAT and issuance TAT are met.
- Handle Vendor Bill Management.
- Manage Dashboards and Governance for field operations.
- Coordinate between field operations and Head Office for fulfillment support.
- Lead employee engagement initiatives for the CAT-ops team.
- Achieve Paid to Applied Business rate 92%.
- Ensure 100% welcome calling for new business on time.
- Maintain a channel discrepancy ratio of <5%.
- Minimize business leakage to <5%.
- Improve employee engagement score.
- A graduate in any discipline.
- 5-7 years of experience in New Business.
- Prior life insurance experience is preferred.
- Excellent interpersonal skills.
- Strong internal customer focus.
- Ability to build and maintain relationships.
Job Title: Deputy Manager Customer Advisory Team
Band: 5B
Location: Gurgaon
Supervising: JD Defined
Key Responsibilities:
Measures of Success:
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Knowledge & Skills:
Employement Category:
Employement Type: Full timeIndustry: Others
Role Category: Others
Functional Area: Not Specified
Role/Responsibilies: Deputy Manager Customer Advisory Job in
Contact Details:
Company: GroupHR ConsultantsLocation(s): Noida, Gurugram
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Keyskills: customer coordination advisory finance manager
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