Telecaller Job in Aviyana Ventures Pvt. Ltd.

Job Description

Job Description: Telecaller Automobile Industry
Location: Worli, Mumbai
Experience: Fresher / 2-3 years (Automobile Industry Only)
Job Type: Full-time

Job Summary:

We are looking for a dynamic and customer-focused Telecaller to join our team in Worli, Mumbai. The role involves handling inbound and outbound calls, assisting customers with their inquiries, and promoting our automobile products and services. Both freshers and experienced candidates (with 2-3 years in the automobile industry) are welcome to apply.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote automobile products and services.
• Handle inbound calls and resolve customer inquiries efficiently.
• Follow up with customers regarding inquiries, bookings, and service-related issues.
• Maintain accurate records of customer interactions and update the CRM system.
• Provide information about car models, pricing, financing options, and promotions.
• Work closely with the sales team to generate leads and conversions.
• Ensure excellent customer service and build long-term relationships with clients.

Requirements:

• Freshers are welcome! Candidates with 2-3 years of experience in the automobile industry will be preferred.
• Excellent communication skills in English, Hindi, and Marathi.
• Strong persuasive and negotiation skills.
• Basic knowledge of automobile products and services is a plus.
• Proficiency in MS Office and CRM tools.
• Ability to handle customer queries professionally and patiently.

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