Global Contact Centre - HR Helpdesk Job in @ LTIMindtree

Job Description

Job Description:

• Candidates must possess a bachelors degree or higher (BCom / BBA / basic payroll knowledge)
• Excellent communication and writing skills are required.
• Experience in handling tickets, inbound and outbound calls is essential.
• A minimum of six months to one year of relevant experience is necessary:
• At least six months in a voice process role, or at least one year in an email or chat handling process.
• Candidates must be soft-spoken and patient, capable of answering 80 to 100 calls per day.
• Ability to respond to employee queries regarding payroll, HR, and company policies is required.
• Willingness to work in 24/7 shifts, including rotational and split week off, is necessary.
• The base location will be P2, LTIMindtree, Global village Tech Park, Mysore Rd, RVCE, Bengaluru, Karnataka 560059
• This role requires full-time work from the office; remote working options are not available.

Key skills

• Qualification - Bachelors degree.
• Excellent communication skills - English.
• Willingness to work 24/7 rotational shifts, work from office.

If you are interested in the above opportunity upload your resume on https://r.ripplehire.com/s/cpJot

Looking forward to hearing from you!

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We have multiple roles for the above opportunity

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Keyskills:   voice process customer telecalling inbound process service bpo representative