A "German Language Customer Service" job description typically seeks a candidate with fluent German language skills to handle customer inquiries, resolve issues, and provide support to clients primarily communicating in German, often through phone, email, or chat platforms, requiring excellent communication and problem-solving abilities, along with a strong understanding of customer service principles;may also necessitate basic English proficiency for internal communication.Key responsibilities may include:
Answering customer calls and emails in German
Addressing customer concerns and questions regarding products or services
Providing accurate information about company policies and procedures
Troubleshooting customer issues and finding appropriate solutions
Processing customer orders and requests
Escalating complex issues to relevant departments when necessary
Maintaining customer records and tracking interactions
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Customer Service (International) Functional Area: Not Specified Role/Responsibilies: German Language Expert Job in Kohid