AHR - West Job in Aditya Birla Group at All
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- 3 to 7 Yrs
- All India
- 1 month ago
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Job Description
- Designation: Assistant Manager Updated: February 06, 2025 Location: Maharashtra, India Organization: Novel Jewels Ltd. Job Description: Position Purpose and Summary This role is responsible for building retail capacity and capability in the area (state or cluster of states) in order to drive customer experience in line with business strategy. Essential Duties and Responsibilities: Functional Responsibilities - Ensure store fulfillment rate is >95% in all months of the year Ensure all employees are onboarded comprehensively including a detailed onboarding on Brand, Service Credo, Store Processes and Role Deliverables Ensure hiring of fit for purpose talent in all store roles Executing the functional training and onboarding plan for all store roles Executing the store incentive program in a manner it delivers the objective of driving sales and improving customer experience Ensure proactive store jewelry talent mapping across top local players in the city/area where brand will be launched/expanded Ensure completion of of POSH & Values investigations Working closely with HR Operations to drive high level of store compliance to Company policies (e.g. attendance regularization) and S&E Act and applicable labour laws Driving high rigor of product and sales training, using LMS and digital tools Drive high levels of engagement & Talent management initiatives in the store teams Lead annual store manpower and OHs budgeting and ensure compliance to budget Execute R&R plans to reward and recognize store employees for outstanding sales achievement and/or customer service Develop and manage talent development programs, including performance appraisals, succession planning, and career development initiatives. Develop mechanism to track people productivity and lay out improvement plan for under performers Serve as a point of contact for employee relations issues within the region. Drive employee retention and implement proactive measures to maintain a retention score above 90% Monitor and report on key HR metrics, including cost, attrition, employee engagement scores, and recruitment timelines, etc. Qualifications: Master s degree in Human Resources, Business Administration, or related field 4+ years of experience in human resources, preferably in the retail or multi-site industry. Strong knowledge of labour laws, compliance, and HR best practices. Excellent interpersonal and communication skills with the ability to build strong relationships. Proven ability to lead, coach, and develop teams. Strong problem-solving and decision-making abilities. Ability to travel upto 2 (7 to 10 days) weeks within the region. Qualifications: Graduate Minimum Experience Level: 3-5 Years Report to: HEAD RETAIL HR,
Employement Category:
Employement Type: Full timeIndustry: Retail
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: AHR - West Job in Aditya Birla Group at All
Contact Details:
Company: Aditya Birla GroupLocation(s): All India
Keyskills: Customer experience Onboarding Talent acquisition Training development Compliance management Sales training Talent management Budgeting Employee relations Retention strategies
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