Customer Service ( English & Hindi Fluency) @ Apollo Hospitals

Job Description

************* Mega Walk-in drive on 19th & 20th June, 2023 ( 10am to 2pm ) *************

************* Interested Aspirants can walk-in directly ****************

Apollo Tele Health Services is hiring for Customer Care Executive for voice process at Kolkata, West Bengal.

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate with and without Experience 0 to 3 years into Voice & Non Voice process

Job Location:

Shaila Towers, 8th Floor, 801 J-1/16, Street Number 17, EP&GP Block,

Salt Lake Sector - V, Bidhannagar, Kolkata - 700091.

Landmark: Beside. Salt Lake Sector - V

Mandatory Documents:

1. Updated resume

2. Aadhar Copy

Call Center Executive Job Responsibility :

1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

2. Follow Communication Scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call centre database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers

Requirements:

1. Previous experience in Customer Support role.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

5. Flexible to work in Rotational shifts in Night shift as well for Male's.(NO night shift for Female candidate)

6. Good typing skills.

7. Self Transportation.

8. Excellent command over English, Hindi are Mandatory with Fluency.

** Interested candidate can revert or share their updated resume to

ID: ja*********h@ap************s.com Or what's app @ 8121015*** to schedule interview **

Company Website URL: http://www.apollotelehealth.com/

Regards,

Aakash Karan,

Email Id : ja*********h@ap************s.com

Ph.No: 8121015***

Apollo Tele Health Services.

Job Classification

Education

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Keyskills:   Customer Support Bpo customer service Outbound Process Contact center customer focus Customer Relationship voice process Domestic process Bpo Voice Telecalling International Voice process communication skills