1: Minimum 2-4 years of call center experience including dialer administration and WFM system configurations.
2: Knowledge of dialer and WFM system including configuration and Administration.
3: Exceptional Listener and communicator who effectively conveys information verbally and in writing.
4: Resourceful team player who excel at building trusting relationships with customer and peers.
5: Results-Driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
6: Self-confident attitude and a positive demeanor.
7: Copes well with change and comfortable adapts to new situations.
8: Proficient in Microsoft office products with a focus on Excel, Access and Power point.
9: Must be a Graduate
Keyskills: dialer management dialer administration admin
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never set...