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Ntt Data Hiring For Service Desk Freshers Job @ Kpr sugar apperals

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 Ntt Data Hiring For Service Desk Freshers Job

Job Description

    • Roles & Responsibilities :
      • Managing customer interactions & records reported issues in the ITSM tool.
      • Identifying technical issues related to desktop, laptop, printers, peripherals, etc., applying fixes and investigating root causes using internal instructions. 
      • Providing technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail 
      • Working requests relating to PC maintenance. 
      • Participating in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
       Key Skills 
      • Ideally University education, preferably technical degree, or Microsoft certifications 
      • Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications 
      • Ability to analyse and solve problems by investigating potential solutions using troubleshooting skills 
      • Excellent communication and customer service skills 
      • C2 level proficiency in English language 
      • Flexibility to work shifts if required
       Compensation  : 
    • For 3 years full time Graduates (BCA/BSc/ BBA /BCom/BA - English)
      1. During training period, a stipend of Rs. 8000/- PM will be paid.
      2. After successful completion of the training a salary of Rs 2,80,000 P.A will be paid.

            For 4 years full time Engineers (BE/BTech/MCA/MA - English)
      1. During training period, a stipend of Rs. 12000/- PM will be paid.
      2. After successful completion of the training a salary of Rs 3,00,000 P.A will be paid.
       
    • Eligibility criteria:

      • BA - English/BSc/ BCA/ BBA/ MA - English/ME/BE/BTech 2023 & 2024 Pass out Only
      • 60% throughout education.
      • Any Stream
      • Indian nationality 

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Ntt Data Hiring For Service Desk Freshers Job

Contact Details:

Company: Ntt Data Information
Location(s): Bengaluru

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Keyskills:   c2 toefl service desk management business english service desk ielts c1 proficiency

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Kpr sugar apperals

Kpr sugar and apperals ltd