Job Description Should have 5+ yrs of exp , an ITIL problem manager has a wide range of responsibilities. The job varies from day to day, and from project to project, but it generally involves: Collaboration: Problem managers collaborate with many other service management roles. hey work most closely with the incident management team, analyzing incident records to identify repeat incidents, and the change management team Coordination: The problem manager is responsible for coordinating all aspects of problem diagnosis and resolution. They must understand the knowledge and skill sets throughout the IT organization Communication: The problem manager maintains an overview of the problem queue, updating status and keeping affected stakeholders informed of progress. Facilitation: The problem manager should be a key member of any team created to manage a major incident. The problem manager facilitates data collection and analysis, looking for a long-term fix. Prioritization: Problem managers must understand the business goals by working with leaders across the organization to understand the impact of problems, so they can correctly prioritize problems for resolution. Skills Required RoleSA - Problem Manager Industry TypeIT/ Computers - Software Functional AreaIT-Software Employment TypeFull Time, Permanent Role CategoryInformation Technology Key Skills ITIL ITSM PROBLEM MANAGER Other Information Job CodeGO/JC/21106/2025 Recruiter NameKathiravan,
Employement Category:
Employement Type: Full time Industry: IT Services & Consulting Role Category: Not Specified Functional Area: Not Specified Role/Responsibilies: SA - Problem Manager - GO/JC/21106/2025 Job in
Contact Details:
Company: Golden Opportunities Location(s): Other Karnataka