Experience: 2+ Years team handling experience
Location: Bhayandar (Should be within transport boundary of Andheri to Virar)
Age: 25 to 37 years
Qualification: HSC or above
Required Skills & Experience:
Minimum 2 years of sales team leadership experience in a BPO environment
Strong background in voice processes
Excellent communication and interpersonal skills
Proven ability in process and attrition management
Experience in sales performance management and people management
Job Role & Responsibilities:
Lead and manage a sales team in a BPO environment
Ensure effective process management to meet organizational targets
Oversee and improve sales performance, ensuring targets are met
Manage attrition, ensuring high team retention rates
Mentor and develop team members, fostering a positive work environment
Utilize excellent communication skills to guide the team and communicate with stakeholders
Apply sales skills to drive results and enhance team performance
Handle day-to-day team management tasks to ensure smooth operations
Management Skills:
Good Team Player
Should be proactive in learning and taking initiatives
Excellent time management
The ability to handle pressure and meet deadlines
Very Good English Communication Skills and Good E-mail Etiquettes
Keyskills: time management effective communication skills english language proactive monitoring