Job Summary: We are looking for a motivated and dynamic Telesales Representative to join our team. As a Telesales Representative, you will be responsible for generating leads, selling products or services over the phone, and maintaining a positive customer relationship. Your goal will be to meet or exceed sales targets while providing excellent customer service.
Key Responsibilities:
Contact potential customers through outbound calls to promote and sell products or services.
Engage customers in conversations to understand their needs and recommend appropriate solutions.
Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
Follow up with prospects who have shown interest or made inquiries.
Achieve monthly and quarterly sales targets.
Provide detailed information about product features, pricing, and promotions.
Handle customer inquiries, objections, and concerns professionally and in a timely manner.
Build and maintain long-term relationships with existing and potential customers.
Collaborate with other team members and departments to ensure customer satisfaction.
Stay up-to-date with product knowledge, industry trends, and competitive products.
Achieve and exceed individual performance metrics and KPIs.
Keyskills: sales process sales communication skills