Technical Specialist (L2 RE) Job in Airowire @ Airowire Networks

Job Description

Handling Technical & process escalations to ensure services are met within agreed SLA. Escalation Engagement with L3 & L4 for escalated /complex troubleshooting and pending issue Maintain accurate network documentation and generate reports. Suggest improvements to network performance, capacity & scalability. Accomplishing organizational goals by accepting ownership for new requests; exploring opportunities to add value to Business. Technical skillsets required Wired and Wireless skillsets Deploy, configure, and optimize enterprise wired and wireless networks to meet business and performance requirements. Configure and manage network switches, including VLANs, STP, LACP, ACLs, DHCP relay and basic security features. Set up, monitor, and troubleshoot wireless networks, including SSID configuration, authentication (WPA2/3, 802.1X) Optimize RF performance, ensuring seamless roaming, minimal interference, and enhanced coverage. Diagnose and resolve wireless connectivity issues, RF interference, and wired/wireless network anomalies. Implement and manage network access control, guest Wi-Fi solutions, and captive portals. Perform firmware upgrades, stacking configurations, backups, and troubleshooting using CLI & GUI tools. Experience in deploying and managing Juniper Mist AI-driven network solutions with cloud-based monitoring and automation. Hands-on expertise in configuring, optimizing, and troubleshooting Ruckus wired and wireless networks, including SmartZone, Zone Director, and Unleashed platforms. Firewall skillsets (Fortinet and Juniper SRX) Configure, manage, and troubleshoot Fortinet firewalls Configure, manage, and troubleshoot Juniper SRX firewalls Firewall policies, security zones, and segmentation NAT (Source, Destination, Static) and Virtual IP (VIP) configurations SSL VPN and IPsec VPN (site-to-site and remote access) FortiGuard UTM features (IPS, Web Filtering, Antivirus, Application Control) High Availability (HA) clustering and failover configuration Fortinet SD-WAN configuration and performance optimization Centralized logging and monitoring using FortiAnalyzer & FortiManager,

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Keyskills:   Wireless