Teleperformance is hiring for Team Leader for Outbound voice process
Position : Team Leader (Oubound)
Location : Malad (Work from Office)
Job Description:
Candidate should have Outbound customer service, Lead generation sales process or any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 Year.
Should have Hands-on experience in Team management and KPI's like Shrinkage, Attrition, Occupancy, Rostering, data uploading & Data churning.
Should have managed Team and worked towards bottom quartile.
Excellent communication skill.
Shift: Day Shift
Week off : Sunday Fixed off.
Salary : Up to 4.5 lakhs PA
Fore More info call/WhatsApp on : 9619409***
Regards,
Ismail Shaikh
HR