Process Associate - Chennai - IGT Solutions

Job Description

Job Title/Designation: Customer service - travel voice process

Job Description:-We are looking for process associate for voice process who can interact with customers address their concerns, answer their questions and assist them with their needs also who are able to join immediately.

Roles & Responsibilities:-

Listen to customers concerns, issues and questions.

Resolve customers concerns and answer customers questions to your best ability.

Maintain a positive attitude and calmly respond to customers complaints.

Hindi language Mandatory

5. 1- Way Cab

Qualifications:-- Graduate / Undergraduate with Fresher or atleast 1 year experience in BPO Company can apply.Excellent and fluent communication skills in Hindi

Additional Information:-- Voice Process- 24*7 Rotational shift- 6days working- Rotational Week off - Location - Chennai

Interview Rounds:

HR

Versant

Ops

Typing test

Interested candidates can share their resume on the below mentioned email ID :-s***********m@ig*********s.com Contact No :7356400*** you can send your CV on whatsup

Job Classification

Education

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Support voice process Customer Care