Process Executive- Arabic Language Expert
- Cognizant Technology
- 0 - 1 years
- Hyderabad
- 1 month ago
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Job Description
Job Description
- require deep and careful analysis.
- Responsible for evaluating the accuracy of the data and using judgment to make
decisions on data quality.
- The role holder will be required to make outbound phone calls to business
representatives to verify information.
- This role is in a fast-paced working environment where processes are subject to
change on a weekly basis; the candidate will need to be flexible and capable of
adjusting to new instructions regularly
- Should be keen to take responsibility along with the ability to understand and solve
complex challenges and come up with innovative and scalable solutions
- Excellent interpersonal and communication skills with the ability to operate and
communicate effectively with people at all levels of the business.
- Flexible to work in complete Night Shifts and 24/7 coverage (including public
holidays
and weekends) based on the business requirements.
Skills Required:
- Minimum qualification - Graduate in any discipline
- 0 to 6 months of work experience of Process Executive (PE)
-Should be strong at Verbal and Written communication in Arabic & English
- Need to be proficient in the Arabic language and its dialects
- Basic computer operating skills
- Should have high cognitive assessment skills
- Excellent command over English(written and verbal) and strong command over the
local language/ language off support in the region
- Excellent Customer Service Skills.
- Willing to work in a shift based work schedule
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time
Contact Details:
Company: CognizantLocation(s): Hyderabad
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Cognizant Technology
Cognizant Technology Solutions India Ltd Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combi...
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