Solutions Consultant - Retail & Commercial @ Synergy Plus Business

Job Description

Job Title: Solutions Consultant Retail & Commercial Banking

Job Designation Senior Manager

Reports to : Solution Lead Location: Pune / Bangalore

A. Position Summary:

The individual should have strong Domain knowledge in the Retail & Commercial Banking Industry in order to identify market needs, and create thought leadership content, frameworks to support decision-making. The candidate will be required to deliver research and analysis through written reports, research-informed consulting, client enquiries, speaking engagements, and other deliverables. The candidate will be required to contribute actively in the pre-sales cycle by delivering research and analysis focused on leading trends in the Business Process Outsourcing space for Retail & Commercial Banking Clients. Identifying problem statements, creating effective solutions, augmenting research material from time to time. Will be required to make effective presentations in front of large and small audiences, work with senior executives, develop research agendas, and work with clients & integral teams to solve strategic business services and technology related sourcing, transformation challenges. This is an Individual Contributor role who needs to demonstrate ownership, hands on approach, multi-tasking ability, detail orientation, proactive and excellent in stakeholder management skills & competencies.

 

B. Pre-requisite for the role

Essential Qualification and Work Experience:

1. Graduate

2. Experience in Retail & Commercial Banking for US, UK or Australia geographies

3. Overall 10-12 years+ of work experience in mix of International BPO and / or consulting environment

4. At least 6-8 core years in Retail & Commercial Banking.

5. Excellent Written, Oral and analytical skills coupled with excellent Presentation creation skills.

6. Good MS Word, Excel, MS Visio, Powerpoint experience

Soft Skills :

1. Excellent Leadership skills

2. Excellent communication and email etiquette skills

3. Strong client interaction skills

4. Strong collaboration skills with multiple senior stakeholders

5. Strong Analytical skills

6. Excellent conflict and stakeholder management skills

Preferred Qualification:

1. MBA from reputed business school

2. Proposal writing skills certification

3. Operations management or Transitions experience in BPM environment in the past

4. PMP, Prince 2 certified / Black Belt

Preferred Soft Skills:

Excellent program management skills

Exposure to data analytics

1. Advanced MS PowerPoint Skills

2. Advanced MS Word & Content Creation Skills

3. Well acquainted with leveraging open and paid research sources

4. Ability to research large amounts of data from open and paid sources

 

C. Essential duties and responsibilities include the following (other duties may be assigned)

 

1. Relevant Experience in Retail & Commercial Banking.

2. Expectation is to be a Subject Matter expert in Retail & Commercial Banking Domain and propose best in class solutions pertaining to problems faced by clients

3. Support the leadership in pre-sales cycle and drafting appropriate responses to win new business

4. Support the solutions lead in developing best in class solutions and proposals in response to client requirements.

5. Provide industry best practices in order to augment Retail & Commercial Banking Domain capability in the organization

6. Strong consulting and technology acumen with regards to latest trends in the Retail & Commercial Banking.

7. Good analytical skills to provide clarity to complex issues and gather data-driven insights

8. Ability to produce high caliber reports, Point of View documents, market relevant assets and accelerators with focus on the Banking Industry

9. Good client engagement skills to be demonstrated during the entire project life cycle

10. Should have market intelligence and know how of the Retail & Commercial Banking Industry offerings for U.S., U.K & Australia.

11. Must know challenges faced in Retail & Commercial Banking Industry, and ways to mitigate or accept certain type of risks in terms of offshoring business.

12. Must be open to consulting assignments and willingness to travel to client sites 13. Work with client and the transformation team on design elements of the solution

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Solutions Consultant - Retail & Commercial

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Keyskills:   retail banking commercial banking international bpo solution consultant