Customer Support Executive @ 24-7 Intouch

Job Description

Designation: Associate/ Senior Associate
Experience: 0 to 4 Years
Salary: 2.0 LPA to 3.2 LPA
Location: Bangalore

Roles & Responsibilities:
-          Support through Chat
-          Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines
-          Previous sales experience
-          Ability to build rapport with the customer
-          Ability to overcome objections and ask for the business
Key Skills:
-          Preferred candidates with understanding on eCommerce websites
-          Knowledge of mobile / computing products
-          Should possess effective written communication skills and comprehension skills
-          Excellent Typing Speed: (At least 30 wpm)
-          Excellent interpersonal, intrapersonal skills, team player
 
Eligibility Criteria:
-          Undergraduate & above (No backlogs & Not pursuing any regular studies)
-          Minimum 6 months work experience into Customer Service
-          Immediate joiners are preferred
-          Willing to work in Night Shifts/ Late Night Shifts
 

If interested please reach out to
Contact Person: Ayman Ahmed
Contact Number: hidden_mobile
Timings: 11.30 AM - 6.00 PM

Employement Category:

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Keyskills:   email support non voice customer support