Customer Service Representative @ Conviction Hiring

Job Description

Company Description TechTurtle Consultant Pvt Ltd is a trading and investment consultancy firm based in Indore, serving a diverse client base that includes individuals, corporations, and institutions. Our company provides strategic trading advice and expertise in risk management for clients. Role Description This is a full-time on-site role as a Customer Service Representative. The Customer Service Representative will be responsible for assisting customers with inquiries, resolving issues, providing excellent customer support, and ensuring customer satisfaction. This position is located in Indore. Qualifications Excellent customer service skills, with a focus on customer satisfaction and experience Strong communication and interpersonal skills to interact with customers and team members Demonstrated ability to handle and resolve customer issues and complaints Patience and understanding in dealing with a variety of customers and concerns Analytical and problem-solving. skills to identify and address customer needs Proficient in using customer service software and tools to manage customer inquiries and requests Previous experience in customer service or related field is preferred Associate's or Bachelor's degree in Business Administration or a related field

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   customer service communication interpersonal skills analytical skills problemsolving customer service software