Customer Service Representative @ Salary Hikers Hiring

Job Description

Role Description This is a full-time on-site role for a Customer Service Representative located in Gurugram. The Customer Service Representative will be responsible for day-to-day customer support tasks that include answering customer queries, resolving customer complaints, and addressing customer concerns via phone, email, and chat. The Customer Service Representative will ensure customer satisfaction by providing excellent customer service and delivering a positive customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in resolving customer complaints and addressing customer concerns Knowledge of customer service best practices and procedures Excellent communication and interpersonal skills Effective problem-solving and conflict resolution skills Ability to work under pressure and handle multiple tasks simultaneously Experience in using customer service software and tools A bachelor's degree in. business, communication, or a related field is preferred

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Service skills communication interpersonal skills resolving customer complaints addressing customer concerns knowledge of customer service best practices procedures problemsolving conflict resolution skills using customer service software tools