Job Title: Operations Manager Job Summary: The Operations Manager is responsible for overseeing and optimizing day-to-day activities to ensure efficiency and productivity. This role involves strategic planning, team leadership, and continuous improvement to achieve organizational objectives. Key Responsibilities: Strategic Planning: Contribute to the development and implementation of operational strategies aligned with organizational goals. Team Leadership: Lead and manage operational teams, fostering a collaborative and results-driven work environment. Process Optimization: Identify opportunities for efficiency improvement and implement streamlined operational processes. Resource Allocation: Manage and allocate resources effectively to meet operational demands and budgetary constraints. Quality Assurance: Monitor and enforce quality standards, ensuring products or services meet or exceed customer expectations. Performance Metrics: Establish and track key performance. indicators (KPIs) to measure operational performance. Budget Management: Collaborate with finance to develop and manage operational budgets. Vendor Management: Build and maintain relationships with suppliers and vendors to ensure a reliable supply chain. Risk Management: Identify operational risks and implement mitigation strategies to minimize potential disruptions. Continuous Improvement: Promote a culture of continuous improvement, encouraging innovation and adapting to industry best practices. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree may be preferred). Proven experience in operations management or a related role. Skills: Strong leadership and interpersonal skills. Analytical thinking for problem-solving. Excellent communication and decision-making abilities. Proficiency in project management and relevant software. Experience: Manager-level roles may require more than 7 to 12 years of experience with broader responsibilities. Working Conditions: Office-based with potential travel based on operational requirements. May involve flexible hours to accommodate operational needs. This job description is a general guide and can be adjusted based on the specific needs and expectations of the organization for the Operations Manager position
Employement Category:
Employement Type: Full time Industry: Medical / Healthcare Role Category: Customer Service (International) Functional Area: Not Applicable Role/Responsibilies: Operations Manager