Customer Service Representative @ United Career

Job Description

Responsibilities Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Requirements and skills Proven work experience as a Retail Sales Representative, Sales Associateor similar role Understanding of the retail sales process Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills Track record of achieving sales quotas Excellent communication skills, capable of building trusting. relationships Ability to perform in fast-paced environments Flexibility to work various shifts High school degree BSc in Marketing or related field is a plus Job Type: Full-time Salary: 10,719.14 - 15,000.00 per month Benefits: Provident Fund Schedule: Day shift Rotational shift Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Ability to Commute: Ahmedabad, Gujarat 380009 (Required) Ability to Relocate: Ahmedabad, Gujarat 380009: Relocate before starting work (Required) Work Location: In person

Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   customer service retail sales consumer behavior communication skills sales associate inventory stocking math skills