Analyst - Service Desk Analyst @ Sharda It Services

Job Description

Job Description Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not. discriminate on the basis of any protected attribute. For more information about the organization, please visit www.thryvedigital.com Role Summary This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members. Job Summary This job gives an opportunity to work in a challenging environment to deliver high quality Solutions to meet the demands for our Global Customer. Should be an excellent Team player & have excellent Problem solving & communication skills Essential Responsibilities Good communication & Analytical skills Service Desk Desktop Support Good understanding and working experience on the Service Desk Knowledge of VPN, Password Rest. Experience in 24/7 support. Good Attitude & Flexibility. EDUCATION Required Any Degree Experience Required 1 - 3 years in Desktop Support Must Have Password Rest VPN Issues Desktop related issues Shift Ready to work in Rotation Shift Short Info Posted: 1 day(s) ago Qualifications: Any Degree Experience: 1 Years To 3 Years

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Analyst - Service Desk Analyst

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Keyskills:   Analytical skills Service Desk Desktop Support Good communication Knowledge of VPN Password Reset 247 support Good Attitude Flexibility