(shift Lead -noc,fttx,hfc) Assistant Manager @ Sahyog Jobs

Job Description

7-8 Years of experience Graduation with 7-8 Years of experience Other knowledge/skills 7-8 Years of experience in : - Planning, implementing and Managing NOC shifts - Good Telecommunications network understanding - Excellent People management skills - Hands on experience of complex FTTx and HFC access network issues. - Hands on experience in Nokia DSLAMs, Nokia and CommScope cabinets, Nokia OLT's, Nokia NTD's, passive fiber and copper networks, - Hands on experience in Cisco, Nokia 7x50 IP network - Hands on experience in Infinera DWDM - Experience of handling multi-vendor access network. - Strong knowledge of FM/PM, Logical Inventory (SNIM), Physical inventory (Spatial Net), Netcool & Remedy, E6000 (CMTS), Xpetrak, NxT, Tableau, Comptel tools. - HFC experience (CMTS:E6000, Nodes: OM4100, Amplifiers: FM321, FM601, NTD: CM820, CM8200 - Sound knowledge of HFC network components like CMTS, Nodes, Amplifiers, NTD, Taps, Splitters, LPI, LPS, Power Block, Coupler etc.) Key. Responsibilities Shift Leads / COE (24X7) - Day to day shift planning for 24X7 hours supports - Distribution of tickets based on availability and expertise - Manage seasonal/incidental spikes by allocating resources dynamically - Leave planning and floor management - Priority ticket management and war-room facilitation - Provide technology expertise for complex tickets - Troubleshooting, resolution, work around etc. - Participate in Major Incident Reviews, Failed Change Reviews, Post Incident Reviews

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: (shift Lead -noc,fttx,hfc) Assistant Manager

+ View Contact

Keyskills:   Planning People management skills Tableau CMTS Amplifiers LPI LPS Implementing Managing NOC shifts Telecommunications network understanding FTTx HFC access network issues Nokia DSLAMs Nokia cabinets Nokia OLTs Nokia NTDs Cisco Nokia 7x50 IP network Infinera DWDM Multivendor access network FMPM Logical Inventory SNIM Physical inventory Spatial Net Netcool Remedy E6000 CMTS Xpetrak NxT Comptel tools HFC network components Nodes NTD Taps Splitters Power Block Coupler