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Customer Care Executive - Teleperformance

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 Customer Care Executive - Teleperformance

  •   New Delhi,Delhi, Gurugram,Haryana

Job Description

Dear Candidate,

Greetings from Teleperformance....!!!

Bulk hiring in Teleperformance


We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales Representative.


Key Responsibility :

  • Provide top-notch customer service to clients via calls.
  • Understand customer needs and promote products or service effectively.
  • Meet and exceed sales targets and KPIs
  • Handle customer inquiries, resolve issue, and provide product information.
  • Maintain accurate records of interactions in our CRM system.
  • Upsell and cross-sell products or services to maximize sales opportunities.

Requirements :

  • Graduation and under-graduate both can apply.
  • Strong communication and interpersonal skills.
  • Excellent problem solving abelites.
  • Proficiency is using customer service software and CRM systems.
  • Ability to work in a fast - paced and target- driven environment.
  • Flexibility to work in rotating shifts and off.

Benifits :

  • Competitive salary with performance based incentives.
  • Comprehensive Training and Ongoing development opportunities.
  • Career advancement and growth within the company.
  • Supportive and collaborative work environment.

How to Apply : If you are ready to take your career to the next level dynamic and rewarding environment, we'd love to hear from you.


Please send your resume with detailing your relevant experience to below mentioned details.


Regards,

Neha

8512045***

ne********8@te****************s.com


Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Teleperformance
Location(s): Multi-City, India

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Teleperformance

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...