Customer Support(L2) - Pune - Cybage - 2 to 5

Job Description

We are looking for customer support executive specialized in healthcare domain,

Ready to work in 24x7 shift for Pune location.

Technical and Professional Requirements:

Customer Support Executive with prior experience in Healthcare/ Pharmacy domain

The candidate should have experience into EMR, EHR, IVF, healthcare domain

2-4 yrs. experience of working in an international voice, email or chat process.

Willing to work in 24x7 environment

Excellent communication, impeccable spelling and grammar.

Should be comfortable in multi-tasking in a high-energy environment.

Excellent analytical, problem-solving and an eye for detail.

Experience of working with international voice/e-mail/chat process.

Preferred Skills: (Worked on EMR, Healthcare Records)

Job Responsibilities:

Customer Support Executive with prior experience in Healthcare/ Pharmacy domain

Will be working into various processes intro EMR & EHR

Will be working in an international voice process along with email & chat.

Will be multi-tasking by playing as a mediator between multiple clients into healthcare domain.

Will be playing an independent role by working into various healthcare softwares and process.

Educational Requirements: (10+2+3)

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