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Food And Beverage Captain - Ernakulam, Kerala @ Casino Air Caterers

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 Food And Beverage Captain - Ernakulam, Kerala

Job Description

  • Deliver quality customer service to all guests.
  • Take reservations and enquire purpose of visit.
  • Greet each guest promptly and courteously with good smile and body language.
  • Present menu and share promotions, specials and items to customers.
  • Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
  • Oversee a team of servers who are assigned to his/her shift.
  • Key orders in the Point-of-Sale system efficiently.
  • Process payment and check bills promptly.
  • Maintain cleanliness of the outlet.
  • Assist manager by getting involved in planning and organizing of special events.
  • Check food and beverage inventories and stocks in a consistent and accurate manner.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Complete opening, operating, and closing procedures.
  • Handle problem with cashier payments.
  • Escalate guests complain to duty manager if unable to conduct service recovery.
  • Implement plans to deliver excellent service for outlet.

Job Classification

Industry: Hotels & Restaurants
Functional Area: Hotels & Restaurants
Role Category: F&B Service
Role: Captain / Restaurant Supervisor
Employement Type: Full time

Contact Details:

Company: Casino Air Caterers
Location(s): Ernakulam,Kerala

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₹ 2-3.25 Lacs P.A

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Casino Air Caterers

Casino Air Caterers and Flight Services has four decades of airline catering acumen. As industry leaders, CAFS has kept pace with the growing demand and keeps providing an exceptional airline catering experience.