Senior Associate Business Systems Analyst @ Equinix

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Senior Associate Business Systems Analyst

Equinix
3 - 5 years
Bengaluru
15 days ago
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Job Description

Partners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion. Responsibilities

Provide first-line support to users of Oracle Cloud ERP
Responding to help desk queries
Providing one-on-one support, explanations, and guidance to users regarding finance operations
Triaging data issues, process issues, and user errors before escalating to IT
Performs financial systems maintenance (e.g. Chart of Accounts, Revaluation rules, open/close periods, alternate reporting hierarchies, etc.)
Schedules system processes
Troubleshoots interface/import file issues
Monitor inbound/outbound interfaces for data issues, ensuring system synchronization
Documents project deliverables in collaboration with BSAs, technical teams, and business users

Testing & Test Design

Understands the business problem and technical design and develops test cases in alignment
Collaborates with senior BSAs and technical team to develop test cases

Day to Day Support (Production Support)

Triages and troubleshoots first-level tickets
Provides training and guidance for recurring training issues
Compiles operational support reporting

Training and Change Management

Provides support in creating and maintaining materials for SME training

Qualifications

3+ years experience in Business Applications
Bachelors Degree in Commerce, Science, Accounting, Engineering, IT, or a related field

Job Classification

Industry: Internet
Functional Area: Internet
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Equinix
Location(s): Bengaluru

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Keyskills: Training Outbound ERP Change management operational support Production support Senior Analyst Test design Test cases Oracle

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Equinix

Equinix (Nasdaq: EQIX) is the worlds digital infrastructure company, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables todays businesses to access all the right places, partners and pos...

Senior Associate Business Systems Analyst @ Equinix

Home > Business Intelligence & Analytics