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SCCM Support (L2 & L3 - Infrastructure) @ Value Point Systems

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 SCCM Support (L2 & L3 - Infrastructure)

Job Description

SCCM Support: (L2 & L3- Infrastructure Support):

Experience: 5 to 8 Years (SCCM)

  1. Provide the End-User Computing (EUC) Services to support Customer's EUC Environment
  2. Managing and implementation of SCCM server 2012, 2016.
  3. Good technical troubleshooting, interpersonal skills.
  4. Provide support for SCCM server related issues as required.
  5. open to work in stretched shifts, 24X7 shift, odd working hours and weekends as per the work requirements.
  6. Provides direct technical support in Troubleshooting and implementing, the solution for global infrastructure.
  1. Assist Authorized Users with installation, configuration, and troubleshooting of integration of workstations with the Active Directory services.
  1. Assist in developing and maintaining key policies and procedures needed to effectively support the EUC Environment
  2. Assist in Hanon Systems current and future EUC projects to improve the End users experience
  3. Installation & ConfigurationSCCM2012, 2016.
  4. Installation of Standalone Primary site and Distribution points.
  5. Managing & Troubleshooting skills onSCCM2012 and 2016 Should have a deep knowledge in Software distribution.
  6. Patch Management usingSCCM.
  7. handle test and release of applications and Patches usingSCCM.
  8. set various access controls on theSCCMconsole Provide query and report against the client hardware and software inventory using a reporting tool, SQL orSCCMqueries.
  9. Installed and Configured WSUS Servers for Microsoft Patches.
  10. SCCMClient-Side issue Troubleshooting
  11. MDT (Microsoft Deployment Toolkit) should be able to build, modify and capture custom windows 7 and 10
  12. Windows 10 operation system and migrating to Windows 10 from Windows 7.
  13. Windows image creation
  14. Windows PC image development and testing using tools such asSCCM2012
  15. Provides support with an emphasis on Hanon Systems Internal SLA and commitments are met on time and with a high level of quality.
  16. provide, as part of the EUC Device Management System, an electronic Software distribution system that effectively and efficiently distributes new Software to the EUC Devices including Desktop Devices located at Customer Sites and remotely connected Mobile Devices. In some cases, this may require alternative transport methods (for example, DVD, etc.) because of size of the package, the size of the target device population or timing constraints;
  17. provide an Applications "Store" for EUC Software for Mobile Devices enabling users to find, download and install EUC Software and mobile Applications;
  18. schedule Software distributions to minimize Authorized User disruption, and without Authorized User assistance and interaction, in order to support time-critical release upgrades, to deploy urgent patches, and to maintain current projects;
  19. perform Software distributions consistent with the configurations associated with Standard Products, as applicable, independent from the distribution media (for example, LAN/WAN, cellular network, physical media, etc.);
  20. employ an automated Software distribution solution that provides consistent and efficient Software deployments for Software configuration Changes;
  21. wherever possible, install Software via an automated installation package without Authorized User interaction;
  22. provide Software distribution processes to support different Authorized User environments in an automated way (for example, Customer LAN and WAN, home offices, Authorized Users working remotely, etc.)

Justin Peter A

Lead Talent Acquisition

+91-6366376***

Value Point Systems Pvt. Ltd. (Global Center)

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: SCCM Support (L2 & L3 - Infrastructure)

Contact Details:

Company: Value Point Systems
Location(s): Chennai

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₹ 1.0 - 4.0 Lakh/Yr

Value Point Systems

About Valuepoint System Pvt Ltd: v Value Point Systems has been providing end-to-end IT Infrastructure solutions and services with best in class technology partnerships since the past 26 yearsv We have been delivering innovative, optimum, effective solutions and services to over 15,000 large en...

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