Virtual Relationship Manager
- Bright Jobs Solutions
- 1 to 5 Yrs
- Other Bihar, Patna
- 4 years ago
- Email to a friend
- Report this job
Job Description
This is permanent job on roles with fixed salary + high incentives.=>Be part of fastest growing digital sales channel in financial services industry.
Job Designation:Virtual Relationship Manager
This iscompletely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.
Must be Experience:
- Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
- Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Job Description:
- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
- Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.
- This skill will also do sales with assigned customer based mapped to them
- Measure of outcomes NPS, Service Level, Service Quality and Sales.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target)
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided
- to the team as guidelines for improving performance.
=> Working Day-:5 Days working in a week. => ShiftTiming-:This is completely fixed day shift, the shift timing from 9.30 am to 6.30 pm. => Two Weekly offs:One fixed off on Sunday and another one on any weekday/Saturday. =>Free Cab:Free Cab/TransportationShuttle Service From Thane Station(Pick & Drop both side). => This is"Contact Centre Branch" (Non-Branch Banking) besed Job,
=>This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Candidate Desire Profile:
- Must be excellent communication skills Verbal & Written.
- Good listening skills and strong communication abilities.
- Female would be preferred, between 20-32 years only of ages.
- Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
- Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
- Two weekly offs with one Fixed Sunday off and other rotational off.
Eligibility/Experience Criteria:
- Candidate must be carrying at least 1.0 year to 5.0 year experience in sales with Banking or BFSI sectors.
- Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.
Salary Package:
- Annual CTC of Rs.2.50 to 3.50 Lac per annum plus performance based high Incentives.
- Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).
Education Qualification:
- Minimum Graduate with any stream Or
- Post Graduate with any stream.
Call Hr kajal- 9582581***
Mail your CV******************0@gm**l.com
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Investment Banking / M&A
Functional Area: Not Applicable
Role/Responsibilies: Virtual Relationship Manager
Contact Details:
Company: Bright Jobs SolutionsLocation(s): Other Bihar, Patna
+ View Contact
Fraud Alert to job seekers!
₹ 3.0 - 7 Lakh/Yr
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
