CogentHub presents a wide array of services ranging from front-office management, knowledge services, integrated BPO and back-office management.
Role Definition: Perform the role of selling through service agent by handling inbound calls from the customer, resolving and responding to their queries, asking questions, building rapport and transitioning the call to a sal...
Hello Everyone.Cogenthub is hiring for associate in Kolkata.Benefits:1. Lateral career progression for consistent performers.2. 5 working days & rotational week offs.3. Between 1:20 PM to 2:30 AM (any 9 hours)3. Competiti...
We are looking for dynamic and experienced recruiters to join our team for an international campaign. If you have a passion for high-volume recruitment and are ready to take on the challenge of sourcing and onboarding large ...
Should perform quality audit of respective users.Maintain quality and provide guidance where user lack.Drive C-Sats and gain customer satisfactions of end users.Provide regular updates to users (internal and external both).To...
Job Title: Upselling Process Specialist. Location KolkataVirtual Interview Drive Date: 09-12 From 1 pm : We are looking for a dynamic and results-driven Upselling Process Specialist to join our team. In this ro...
Roles and ResponsibilitiesHandle customer inquiries, resolve issues, and provide solutions via phone calls.Provide excellent customer service by being empathetic, patient, and professional.Meet performance targets set by the ...