Technical Support role (Freshers) Hindi @ Quess Corp Magna

Job Description

Company - Quess Corp limited. Shift - 5 days a week (Day shift) CTC offered 3.3 LPA Two ways cab facility location - Whitefield or Electronic City Mandatory Skills - Good command over English (Spoken/Written) Basic computer hardware knowledge Good command over English (Spoken/Written) Basic computer hardware knowledge The tasks of these Engineers could include one or more of the following: Must possess the zeal to demonstrate Customer First culture in every interaction Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue. Active demonstration of Self-Time and Task Management. High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues . Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required A+ , N+, MCSA, MCSE Technical certifications would be added advantage

Employement Category:

Employement Type: Freshers
Industry: Recruitment Services
Role Category: Recruitment Services
Functional Area: Not Applicable
Role/Responsibilies: Technical Support role (Freshers) Hindi

+ View Contact

Keyskills:   Troubleshooting Good command over English SpokenWritten Basic computer hardware knowledge Customer First culture SelfTime Task Management Interpersonal communication skills Analyticallogical approach CRM skills EmailChat Etiquettes